We want you to be completely satisfied with your purchase. If you're not happy, you can return most items within 30 days for a full refund.
Email returns@yourshop.com with your order number and reason for return. We'll provide a return authorization number within 24 hours.
Pack the item securely in its original packaging (if available). Include the return authorization number and your order details.
Use the prepaid return label we'll email you, or ship at your own cost. We recommend using a trackable shipping method.
Once we receive and inspect your return, we'll process your refund within 3-5 business days to your original payment method.
We don't offer direct exchanges. If you need a different size or color, please return the original item and place a new order for the item you want.
If you receive a damaged or defective item, contact us immediately at returns@yourshop.com. We'll arrange for a replacement or full refund, including return shipping costs.
Contact our customer service team at returns@yourshop.com or call 1-800-YOURSHOP. We're here to help make your return as easy as possible!